The fingerprint lock installed at home fails, what should I do? In a hurry to enter the door, can you solve it yourself? In fact, the fingerprint lock is not suitable for impatient people. When a problem occurs, it is estimated to be irritable. In fact, you may not know that some of them are small problems, or you may not pay attention to the problems caused by yourself. The fault of the fingerprint lock can be solved by self-testing. In daily life, if the fingerprint lock installed at home fails, how should we solve it? The following is a summary of common faults and solutions for smart locks.

Smart lock common problems and solutions

01. The system is locked and it is useless to operate

Solution: If you encounter a prompt that the system is locked, or there is electricity, it is useless to operate, and you cannot open the door. At this time, you can unplug the battery and reinstall it, which is similar to restarting the phone and computer, and then reconnect the system to power on and try again. Under normal circumstances, it will return to normal; if it still does not work, wait a few minutes before operating; if it still does not work, it is recommended to ask a professional to check and deal with it.

02. After installation, the touch screen of the smart lock does not respond and cannot be used

Solution: In this case, it is generally a problem of installation or battery. Pay attention to the following three points.

①If this happens, first confirm whether the positive and negative poles of the battery are reversed, and whether the battery has enough power.

②Remove the back panel and see if it is connected properly.

③After eliminating the above situation, remove the lock again, check whether the wires of the lock body are squeezed, and then re-wire to check whether the motor is faulty.

03. The system is locked if the fingerprint password is entered incorrectly for many times

Solution: If you accidentally enter the wrong fingerprint or password for many times, the system prompts you to lock it, so don't repeat the operation. At this time, the user needs to wait for 1 minute or 3 minutes, and then re-enter the correct fingerprint or password to open the door. Fingerprints must be entered, not deleted or damaged. Under normal circumstances, it will not be misidentified.

04. When verifying the fingerprint to unlock, the indicator light is on, and the illegal user cannot unlock the lock when the voice is issued.

Solution: Don't be the first reaction at this time, whether the fingerprint lock is broken, but whether there is a problem with your own fingerprint, the general problem has the following seven points.

①The fingerprint is illegal

②The fingerprint has been deleted

③The positional deviation of the effective fingerprint is too large

④The fingerprint is damaged

⑤Hands are too dry/wet/cold

⑥Excessive force when collecting fingerprints will cause the fingerprints to deform

⑦ The force used to collect fingerprints is too light, and most of the fingerprints are not in full contact with the fingerprint collection window.